Responsible gambling
Responsible Gaming at Conticazino
At Conticazino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on individuals, their families, and communities.
Setting Deposit Limits
To help you control your spending, you can set daily, weekly, or monthly deposit limits in your account settings. These limits will apply to your cumulative net deposits across all payment methods. Decreases take effect immediately, while increases are subject to a 24-hour cooling-off period.
Time-Out (Break/Pause)
If you need a break from gaming, you can temporarily suspend your account for defined periods: 1 week, 1 month, 3 months, or 6 months. Your account will automatically reactivate after the selected period expires.
Self-Exclusion
For more severe cases of problem gambling, we offer permanent self-exclusion, which blocks your account from all gaming activities. This exclusion is irreversible and cannot be reversed before the agreed-upon period expires.
Links to Support Organizations
We provide links to reputable organizations that offer counseling services, support groups, and self-assessment tools:
- Romanian National Gambling Office (ONJN)
- Gamblers Anonymous
- Gamblers Help (counseling services)
- BetyourMind.com (counseling and self-assessment tools)
- Gambling Therapy
Responsible Gaming Tools
We offer the following responsible gaming features to help you manage your gaming experience:
- Deposit limits: Set daily, weekly, or monthly caps on your deposits
- Time-out (break/pause): Temporarily suspend your account for defined periods
- Self-exclusion: Permanently block your account from all gaming activities
Identifying Problem Gambling
If you or someone you know is experiencing any of the following symptoms, it may be a sign of problem gambling:
- Spending more money than intended on gaming
- Feeling anxious or irritable when unable to gamble
- Chasing losses with larger bets
- Using savings or borrowed funds for gaming
- Neglecting responsibilities due to gaming
Seek Help
If you're struggling with problem gambling, please don't hesitate to reach out to one of the support organizations listed above. They offer confidential and free assistance.
Our Commitment
At Conticazino, we are dedicated to providing a safe and responsible gaming environment. We will continue to work towards improving our responsible gaming features and resources to ensure that our players can enjoy gaming while maintaining control over their spending.
Reporting Problem Gaming
If you suspect someone is experiencing problem gambling or would like to report an issue with our responsible gaming tools, please contact us via email at [insert email address].